Shipping and Return Policy

SHIPPING POLICY

Committed to sustainability, we print-to-order, minimizing waste and overstock. Your order is prepared thoughtfully, so please allow 2-4 business days for printing and shipping.

We are not responsible for orders once the package has left our facility. All packages come with $100 insurance. If you would like to purchase additional insurance to cover the full cost of your order in case it’s lost or damaged in transit, please keep shipping protection in your cart at check out. If you do not purchase protection or email/pay for additional coverage on your package, we will not be responsible for the loss.

 

RETURN/CANCELLATION POLICY 

We do not accept returns or order refunds. We will offer replacements only if the fabric is flawed. Please refer to our flaw policy below for more information  

-Flawed fabric must be reported back to us within 48 hours of receiving. We will provide a shipping label to be used for the return. 

-The flaw must be larger than 1 inch and/or more than 6 inches from the selvage lines. Any flaw within 6 inches of the selvage line will not be discounted or refunded. Please understand that small flaws in fabric will happen occasionally, but we will ensure you’re satisfied with your order. 

-Please email naturalrootsfabric@gmail.com in regards to any returns. Please allow a 24-48 business day response time. 

-We do not allow cancellations once orders have been placed.

Next Art Call Coming Mid-June 2024!

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